Customer Service - FAQs


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products and materials


How do I know if a product is available?

All products on our website are available.


What is the composition of the item?

You can find a brief description of the composition of the item in the details section of each product.


How do I clean my item?

If you need to clean your item, please send us your request at info@hemcael.com and we will be glad to give you any information you need.
Anyway, if you spill a drop of liquid on the item, the first thing you need to do is to absorb the drop (without pressing it) with an absorbent pad.


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